Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on our site, or have a suggestion for a platform we should review, this page explains the best way to reach us and what to expect once you do.
How to Contact Us
Email is the most direct route to our team. We review every message ourselves and aim to reply within two working days. Send your enquiry to [email protected].
To help us respond quickly, a short description of your reason for writing in the subject line makes a real difference — it means your message gets to the right person without delay.
What You Can Write to Us About
We hear from a wide range of readers. Here are the most common reasons people get in touch:
- Questions about sweepstakes casinos — If you are unsure how the dual-currency model works, what Sweepstakes Coins are, or how prize redemption is handled, ask us and we will do our best to clarify.
- State availability queries — Availability of sweepstakes casino platforms varies by state, and rules change. If you are unsure whether a platform is accessible where you live, we may be able to help point you in the right direction — though we always recommend checking the operator's own terms.
- Corrections and factual updates — Noticed something that looks out of date or inaccurate? We take the accuracy of our reviews seriously. Reader flags help us keep our information current, and we investigate every one.
- Suggestions for coverage — If there is a new sweepstakes casino you think we should take a look at, or a topic you would like us to cover, we welcome those ideas.
- Editorial and partnership enquiries — If you represent a platform or organisation and want to explore working with us, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, mention this in your message and we will direct you to appropriate support resources.
What Happens After You Write to Us
Every message is read by a member of our team. We do not use automated responses as a stand-in for a genuine reply — you will hear back from a real person who has read what you wrote.
Our target is two working days for most enquiries. During periods when we receive a higher volume of messages, it may take a little longer. We appreciate your patience and will always follow up.
A Note on How We Work
Crescendoh.com researches and reviews sweepstakes and social casino platforms for US players. Our assessments are based on publicly available information, platform terms, and editorial review. We may earn commission from some of the platforms we list, but that commercial relationship does not determine rankings or editorial conclusions — our positions are set independently.
We cover platforms that operate under the promotional sweepstakes model, where Gold Coins are used for entertainment play and Sweepstakes Coins can be redeemed for prizes subject to each operator's terms and eligibility conditions. If anything in our content needs clarification or correction, we genuinely want to know.
Thank you for visiting. We look forward to hearing from you.